Support

Apple handles the subscription. Open Settings on your iPhone, tap your name, choose Subscriptions, then Forteva and Cancel. Do it at least a day before the next renewal. Deleting the app or your account does not cancel the subscription.

Refunds are handled by Apple, not by us. Go to reportaproblem.apple.com, sign in with your Apple ID, choose the purchase and Request a refund. Apple usually replies within a couple of days.

Tap Restore purchases on the payment screen. Make sure you are signed in to the App Store with the same Apple ID you paid with. If that does not help, email us.

Sign in with the same account as before, and your history comes back. The subscription follows your Apple ID. Tap Restore purchases if the app does not find it right away.

In the app: Settings and Delete account. Your account, profile, training history and check-ins are permanently deleted and cannot be restored. Remember to cancel the subscription with Apple too; it does not end on its own.

The app saves everything on the phone first and sends it when you are online. If Settings says items are waiting to be saved, tap Try again when you have a connection. Do not delete the app or sign out before it is saved. What is waiting only exists on the phone.

Yes. Email us from the address you sign in with, and we will send it.

Settings and Weight unit. Everything you have logged is converted, nothing is lost.

Settings and Apple Health. The app reads steps and body weight. Steps never leave your phone. You can remove access in the Health app at any time.

Each muscle group gets a score from your heaviest lifts in exercises that train it, relative to your body weight and the strength reference you have chosen. The score is an estimate and becomes more reliable the more workouts you log.

In the app: Settings and Report a bug or Suggest a feature. Or email us directly.